Well I haven’t got my battery and couldn’t find any contact details so I posted at the webmaster since it’s his fault there are no contact e-mails there. Lets see what happens now..
Dear Sir/Madam,
I tried to find some contact information regarding your iBook battery exchange program (https://depot.info.apple.com/batteryexchange/index.html) since I have a battery that is eligible for replacement but haven’t found any. This is why I am trying to communicate this way. Please forward this e-mail to the correct department.
I have visited https://depot.info.apple.com/batteryexchange/index.html and found out that I have a battery that must be exchanged and reported through this form two weeks ago. I since have got no response from any Apple (or Apple Europe) department nor got the mentioned replacement battery package from which I must return by old battery. I mentioned my address in Germany where you can send me the package but I haven’t received anything yet. This is my contact data i entered at the form:
Apostolos Karakoussis
ktolis@ (and ktolis@)
Phone: —–
Battery S/N: HQ449LXR8LB
iBook S/N/: UV4450GES87
Address: —–
City: —–
Postal Code: —–
If it is possible I can send you my address in Greece too but I haven’t found any option at the above mentioned form.
I look forward towards some answers regarding this matter.
Apostolos Karakoussis
Update 1:
I got of course the auto-reply but I’ll stay put to see what happens. I know the mail got through
.
Thank you for contacting Apple. You have emailed Webmaster at Apple which is
a generic account that cannot provide you with assistance.
If you have product inquires or wish to purchase an Apple product please
visit http://www.apple.com/store/ or contact an Apple product representative
at 1-800-MY-APPLE. For changes to existing orders contact Apple Sales
Support at 1-800-676-2775.
If you are in need of technical assistance, please note that Apple does not
provide direct email support. If your product is under warranty (including
the Apple Care Protection Plan), you can call 1-800-275-2273 for direct
telephone support. For products out of warranty you can purchase 1-incident
support assistance from the AppleCare SupportLine at 1-800-275-2273.
For available support options, please visit
http://www.apple.com/support/products/overview.html
For general phone contacts and web site feedback, please visit
http://www.apple.com/contact/
Regards,
Webmaster
Update 2:
Well i got two more addresses to bug. One won’t work at all (http://www.apple.com/contact/feedback.html) and one worked (http://www.apple.com/support/feedback/). So now I wait to see what happens.